Shipping policy

Carol P. Gifts customers can select between Shipping, Store Pick-up, and Local Delivery in their cart. Please feel free to contact us if you have any unanswered questions or issues.

Shipping

  • Our processing time is usually 1-3 days, depending on the item, after receiving your order. We ship from Round Rock, TX, using USPS ground shipping, starting at approximately $7, with varying prices depending on your address. Shipping inside Austin, TX usually takes 1-2 business days, and shipping to other states takes 2-4 business days. 
  • We do not ship internationally.
  • We can never guarantee an exact delivery window via USPS. If you need expedited shipping, we suggest you pay for USPS Priority Mail Express.
  • USPS Priority Mail and USPS Priority Mail Express options are available at checkout. Please note that we cannot expedite orders made after 11 a.m. on Friday. 

Store Pick-up (free of charge, also available on Sat/Sun from 8 am to 10 am)

  • We currently offer free local pickup in zip code 78665
  • We suggest contacting a local courier if you need expedited delivery (from Mon-Fri) to a location that is over our 15-mile radius limit. In that case, please select Store Pick-Up at your check-out and immediately contact us at info@carolpgifts.com to notify us about your order.
  • As long as the order is placed by 11 am CT (from Mon-Fri), we can have it ready for pickup the same day between the hours of 1 pm and 2:30 pm. For questions, please contact us.

Local Delivery (starting at $5, free for $100+ orders within a 15-mile radius)

  • We currently offer local delivery to select zip codes (within a 15-mile radius of our store) starting at $5.
  • For orders over $100, delivery is free of charge (within a 15-mile radius of our store).

If you are not 100% satisfied with your experience, we want to know! Please contact us at info@carolpgifts.com